Bybit CEO Ben Zhou reveals every employee receives AI agent

Bybit: Bybit is a Dubai-headquartered cryptocurrency exchange founded in 2018 that operates as a major trading platform for derivatives, spot, and expanding traditional finance products. It holds regulatory licenses including MiCA in Austria and is pursuing additional authorizations to offer broader financial services across Europe. The company recently integrated AI tools into its operations, aligning with the CEO's announcement that every employee has been provided an internal AI agent to retain institutional knowledge and automate routine tasks. Ben Zhou: Ben Zhou is the co-founder and CEO of Bybit, where he leads strategic initiatives including regulatory expansion and technology adoption. In a recent interview, he highlighted the deployment of AI agents across the workforce to preserve knowledge during employee turnover and boost efficiency on repetitive work. Zhou has also discussed broader AI integration efforts at the exchange, such as conversational assistants for users. AI Integration: Bybit launched an in-app conversational AI assistant in September 2026 to support trading, account management, and customer service tasks. Workforce Efficiency: The internal AI agents at Bybit are designed to handle document retrieval and client data entry while maintaining continuity when staff depart.