Advocacy groups urge lawmakers to investigate tech platform scams

advocacy groups: The coalition includes consumer-protection and civil-rights organizations such as the Consumer Federation of America and Color of Change, which advocate for stronger corporate accountability and consumer safeguards. In this event, the groups urged lawmakers to investigate whether technology companies’ business models enable scams and to consider legislation imposing greater responsibility on platforms. Industry focus: The groups identified Meta Platforms as an example of a technology company alleged to have benefited financially from scam activity appearing on its platforms. Policy proposal: The coalition has called for legislation that would make platforms more accountable when their products materially facilitate fraudulent solicitations, including stronger reporting and response requirements. Congressional context: The campaign comes amid broader congressional scrutiny of online scams, including their use of digital platforms, advertising systems, messaging services, and artificial intelligence.