Abu Dhabi plans Tamm app refresh to advance AI-native government

Tamm: Tamm is Abu Dhabi’s primary mobile application for accessing government services by residents, businesses, and visitors. It functions as a central platform for digital transactions and interactions with the government. The app is scheduled for a major update to Tamm 5.0 to support the emirate’s shift toward an AI-native model with greater context awareness and reduced user effort. Abu Dhabi: Abu Dhabi is the capital emirate of the United Arab Emirates that is advancing its government services through technology adoption. It is actively working toward becoming the world’s first fully AI-native government by integrating AI across public services as part of its digital strategy. The emirate is refreshing the Tamm app to deliver more intelligent, proactive, and personalized services while maintaining simplicity and trust. Omar Al Olama: Omar Al Olama is the UAE Minister of State for AI, Digital Economy and Remote Work Applications. He promotes the ambitious yet responsible adoption of advanced AI tools, including agentic systems that enable autonomous decision-making. Al Olama has described the current era as one of unprecedented access to collective human intelligence and knowledge for driving innovation. Ruba Al Hassan: Ruba Al Hassan is the director general of Abu Dhabi’s Department of Government Enablement, where she oversees strategic affairs and future foresight. She leads efforts to transform government services into a fully AI-native platform while prioritizing responsible implementation, transparency, and human accountability. Al Hassan has stressed the need for practical AI value today alongside education on effective human-AI collaboration. AI Development: The transition to an AI-native government emphasizes practical value, safety, reliability, and clear human oversight in system deployment. Workforce Capability: Government efforts include educating users on leveraging AI tools while strengthening human judgment for effective collaboration and decision-making. Government Initiative: Abu Dhabi is advancing its digital strategy by focusing on AI integration across public services as one of five key enablers.